Frequently Asked Questions

Common questions we get all the time.

What Shipping Methods Are Available?

Everything is shipped via road freight.

How Long Will it Take To Get My Package?

Orders usually arrive within 48hours for cities and major metro area. Remote areas can take a little longer.

How Do I Track My Order?

We email the tracking details so you can follow it’s progress online.

How Do I Place an Order?

Just place the order online, pay by credit card and we’ll do the rest.

How Should I to Contact if I Have Any Queries?

Our main methods of contact are email forms, live chat and of course the phone

Can I get Bulk buy Discounts ?

Yes. If you need a lot of gear give us a call so we can sharpen the pencil for you.

Do you Provide Support ?

We certainly do. Our technical advice sets up apart from other online POS stores. We don’t just ship your products and say “Good luck”. We take reasonable steps to assist you either on the phone for via remote computer hookup.

The only thing we can’t do for you remotely is setup network devices as every business network is unique. However, we do work with your onsite IT/network person to assist with equipment settings.