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If your Epson TM-t20 receipt printer is not printing receipts the first step is to decide if it’s a hardware fault or a software fault.
This is done by the printer “self test” Note that these steps are the same for the Epson TM-T81 & Epson TM-T82ii.
Perform these steps to make sure the receipt printer hardware is ok
1. make sure there’s paper in the printer. press paper feed to make sure it’s feeding paper
2. turn off the power switch on the receipt printer
3. You need 2 hands for this : Hold down the paper feed button and switch the power on. Keep your finger on feed for 3 seconds
4. If the Epson TM-t20 starts printing out your settings then you can be 99% sure the problem is not with the hardware
5. If you can’t get a print out you may have a hardware problem. Check to see if the printer is under warranty.
We do sell the Epson TM-T20's online if you really need a new one.
If you need specific help leave a comment below.